A delivery fee will be charged for each delivery order placed by you.

Our carriers may charge us a fee if a delivery has to be aborted. If a delivery is aborted because you have supplied inaccurate or incomplete information, or the delivery site has not been prepared as agreed, or you are not available on the scheduled delivery day to receive an item, we reserve the right to recover the aborted delivery charge from yourself.

There may be a charge if you instruct us to change your delivery address after your order has been dispatched.

Delivery Schedule: Estimated delivery lead times are indicated for each product and can be:

1 To 3 Working Days : These items are in stock in our own warehouse. Orders received before 2.00pm are dispatched the same day.

2 To 5 Working Days : These items are in stock at our carefully selected suppliers. These orders are usually dispatched within five working days.

10 To 14 Days : These are mostly heavy items such as safes and filing cabinets that are shipped directly from our suppliers. We aim to deliver these items within two weeks from receipt of completed order. The delivery day will be booked in with you by phone by our carriers for these items.

Orders requiring workshopping such as fitting non-standard locks to safes, cutting additional keys, keying alike or master keyed locks, or customised items may increase quoted lead times.

PLEASE NOTE: Expected delivery dates or times given by Inter Electron our suppliers, or our carriers are given as a guide only. We cannot be held liable for any losses or costs incurred from delivery at a different date or time.

Please arrange that you or your authorised representative, who is a responsible person, is available to accept your purchases at the delivery address and that appropriate access will be made available. On delivery, we will require you or your authorised representative to sign and print your or their name on a duplicate copy of the delivery note, to confirm receipt. We have outsourced all deliveries and accordingly, we cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the courier.